Syncing and training

Learn how to sync your store and train AI Agent so it can recommend products and answer customer questions accurately.

AI Agent needs access to your store’s products, pages, and content to provide helpful recommendations and respond to customer questions. Syncing your store trains the AI model and ensures it stays up to date with any changes.

You can perform an initial sync, and additional syncs happen automatically every three days or you can sync manually, whenever you like. This helps your customers get the most accurate and timely guidance while shopping.

---

Initial store sync

You need to let AI Agent sync your store to learn about your products and pages so that it can make intelligent product recommendations to your customers.

Steps:

1. From the AI Agent dashboard, under Train AI, click Sync store.

Tip

Syncing might take a minute. You can continue seting up while syncing runs in the background.

---

Additional syncing

Syncs happen automatically every 3 days.

You can resync your store any time later by clicking Sync store under Train AI. This updates the AI Agent with any new changes in your store and ensures customers get the most accurate information.