How to Enable Sending Customer Results via Email

In Quiz Kit, you have the ability to send quiz results directly to customers via email. This feature is highly customizable, allowing you to tailor the content and layout of the email to suit your brand's needs. Follow the steps below to configure the settings.

Enabling Email Results

1. Navigate to Layout Settings

   • In your Quiz Kit app dashboard, go to the "Layout settings" section to access all the available options.

     
2. Send Customer Results via Email

   • Toggle this option to enable the feature. This setting allows the customer's quiz results to be automatically sent to them via email once they complete the quiz.

   • Note: Ensure that your email file size does not exceed 20MB, and the image resolution is capped at 4472x4472 pixels.

Configuring DNS Records to Direct Email Replies to Your Server

Incorrect DNS record configuration may result in customer replies being misrouted or undelivered. Please follow the instructions carefully and verify all settings with your DNS provider.

To ensure that customer replies to quiz results emails are sent directly to your email server, you'll need to configure the following DNS records for your domain:

1. Verify Domain Access

   • Create a TXT record in your domain's DNS settings to verify that you have access to the email account or TXT records for your domain. Use the following value for the TXT record: mandrill_verify.RaP4jujb9G14ilYVNVPSlA.

2. Set Up CNAME Records for Email Routing

   • To properly route email replies to your server, create two CNAME records in your DNS:

     • Record 1: Name: mte1._domainkey.4frnt.com, Value: dkim1.mandrillapp.com

     • Record 2: Name: mte2._domainkey.4frnt.com, Value: dkim2.mandrillapp.com

3. Configure DMARC Record

   • Create a TXT record in your DNS with the host _dmarc.cardonformen.com and the following value: v=DMARC1; p=none;. This ensures that email replies are correctly routed to your email server.

By following these steps, you will ensure that any replies to quiz results emails are sent directly to your email server, maintaining seamless communication with your customers.

Customizing the Email Layout

You can customize various sections of the email to match your branding and messaging. Below are the available settings:

• Email Subject

  • Default: "Here are your quiz results"

  • This is the subject line that will appear in the customer's inbox. You can edit it to better reflect your brand's voice or the quiz's theme.

• Email Title

  • Default: "Thanks for completing our quiz! Here are your results"

  • This is the title that appears at the top of the email body. You can personalize this to include your brand name or a custom thank-you message.

• Email Description

  • This section allows you to add a brief message or introduction before displaying the quiz results.

Display Options

You can choose to include the following sections in your email:

1. Show Discount Code Section

   • Toggle On: This will display a discount code within the email.

   • Customize the following:

     • Discount Title: "Here Is Your Discount Code"

     • Discount Description: "Save this code and use on checkout"

     • Discount Button Label: "Shop Now"

     • Discount Button URL: Add the URL where the customer can redeem their discount.

2. Show Customer Responses Section

   • Toggle On: This will display the customer's answers to the quiz questions in the email.

   • Customize the following:

     • Responses Title: "Your responses"

3. Show Retake Quiz Section

   • Toggle On: This will give the customer an option to retake the quiz.

   • Customize the following:

     • Retake Quiz Title: "Want to try the quiz again?"

     • Retake Quiz Button Label: "Retake Quiz"

Product Recommendations

You can also include a section in the email for product recommendations based on the quiz results:

• Products Title

  • Default: "Recommended Products"

  • Customize this title to match your product offerings or brand tone.

• Products Button Label

  • Default: "Buy now"

  • This label can be customized to prompt customers to take action, such as "Shop Now" or "Add to Cart."

Finalizing and Testing

Once you've configured all the settings to your preference, make sure to test the email by sending it to yourself or a colleague to ensure everything appears as expected. Adjust any settings as needed based on your test results.

By using these settings, you can provide a personalized and engaging experience for your customers, encouraging them to interact further with your brand after completing the quiz.