Creating logic jumps

Learn how to create logic jumps to direct customers to specific questions based on their answers.

Logic jumps involve directing the customer to a specific question based on their previous answer. If you set up logic jumps, then you cause a customer's quiz experience to be shaped by their quiz responses, rather than by following the predetermined order of the quiz questions or the other logic types.

In this section

• Enabling logic jumps

• Establishing a logic chain

• Adding internal labels to question

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Enabling logic jumps

Before you can set up logic jumps in your quiz, you need to enable the feature.

Steps:

1. From the quiz builder menu, click Settings.

2. From the Settings page, find Logic jumps, and click Enable.

3. Click Enable logic jumps.

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Establishing a logic chain

Once you've enabled logic jumps and your quiz has a few questions, you can begin to configure your quiz so that specific answers direct the customer to a particular question through the Leads to dropdown.

Steps:

1. From the quiz you're editing, click a question, then the answer that you want to establish the logic chain for.

2. On the right-hand menu, under Leads to, click the drop-down.

3. Select the question that you want this answer to lead the customer to.

4. Click Save.

Take time to review your quiz and establish the logic for each answer option. If no specific logic is set for a particular question, the Results page is the default.

Note:

If you've enabled the ability for customers to choose multiple answers for a question, you won't be able to assign jumps to individual answers. If you want to maintain the option for multiple selections in that question, you'll need to set the Leads to value for the entire question rather than per answer.

Quiz Kit tutorial on setting up logic jumps

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Adding internal labels to questions

You can assign an internal label to each question to assist you in tasks like determining logic paths.

These labels are only visible internally, and not to customers.

Steps:

1. From the quiz builder, click on a question.

2. On the right-hand menu, navigate to the Settings section.

3. Click the text box under Internal label and enter any label for this question.

4. Click Save.