Results logic
Learn about the different recommendation logic types that you can use to manually create results mapped to your quiz questions.
When you build a quiz from a blank template rather than the AI tool, you need to set up the results logic for the quiz. The results logic is how the quiz recommends products or results to customers based on their answers to questions.
There are six types of results logic that a quiz can have: Basic, Single, Points, Product weight, Result weight, and Combination.
In this section
Changing the results logic
You can adjust the results logic on any quiz that has been created with a blank template.
Steps:
From the quiz builder, click Settings.
On the left-hand menu, click Recommendations.
Under Results Logic, click the drop-down menu for logic options, and click the one you want to switch to.
Click Save.
Results logic types
Basic (default)
By default, a newly created quiz with a blank template is set up with Basic logic. With basic logic, results are mapped to an answer path that the customer has to select to reach that result. In other words, the customer needs to select certain answers to each question to end up with a specific result.
This option requires you to manually link a series of questions and answers to products that are recommended on the results page.
Learn more about the Basic logic type.
Single
The Single logic type recommends products for each answer that a customer chooses. If you have multiple questions in your quiz, then the customer will likely end up with multiple product recommendations at the end. You can set a limit for the number of products that you want to recommend in the results.
Learn more about the Single logic type.
Points
The Points logic type recommends results for a certain sum of points that a customer accumulates from each answer they choose.
You need to set the number of points that each answer is worth, and then you need to set the range of points that a customer needs in order to be recommended a certain result.
Learn more about the Points logic type.
Product weight
The Product weight logic type is based on the weight assigned to each product at the answer level. Products are recommended in the results based on which product accumulated the most weight (numerical value) by the end of the quiz. Instead of creating answer paths, you directly link questions with products on the question creation page and allocate a specific weight to each product.
Learn more about the Product weight logic type.
Result weight
The Result weight logic type suggests products based on their frequency of being chosen as an answer.
Instead of opting for answer paths, you directly link answers with results on the question creation page. When an answer is chosen, it will assign additional points to that result.
At the end of the quiz, the product with the highest point accumulation is recommended. Each answer can only be associated with a single result.
Learn more about the Result weight logic type.
Combination
The Combination logic type is a combination of the Basic and Single logic types. The results are shaped by both the individual answers provided (Single logic), but also by the combination of the answers (Basic logic).
You can set a limit for the number of products that you want to recommend in the results.
Learn more about the Combination logic type.
Fallback results
Your Fallback result is like safety net: It displays outcomes if a customer navigates through a path that's not accounted for in your results.
By using the fallback result, you guarantee that your customers receive recommendations regardless of their journey. You can optimize this feature by highlighting your top-selling products or items that align best with your quiz theme.
To select your fallback result, navigate to Fallback result and then to Recommendation. From there, choose the products that you want to recommend from the options provided on the right-hand side.
Setting a recommended products limit
You can set a limit on how many products are recommended in the results for certain logic types.
Steps:
From the quiz builder, click Settings.
On the left-hand menu, click Recommendations.
In the text box under Recommended products limit, enter the maximum number of products that you want to show on the quiz results page. Leave the field blank if you want to remove the limit.
Click Save.
Excluding products from results
You can exclude certain products from the quiz results, even if they otherwise fit the recommendation criteria for certain logic types.
Steps:
From the quiz builder, click Settings.
On the left-hand menu, click Recommendations.
Check Exclude products.
Click Save.
Navigate to the quiz builder's main Quiz page.
Click a question, then an answer that you want to exclude products for.
On the right-hand menu, click Select excluded products.
Check all of the products that you want to exclude.
Click Save and close, then click Save.
Additional recommendations settings
In the Recommendations menu settings, you can also enable or disable the following options:
Open products in a new window: Clicking product results at the end of a quiz opens a new window.
Show only in-stock products: Only products that are in stock are recommended on the results pages.
Ignore store's currency format: If you have an issue with the currency formatting from a third-party app, checking this option ignores your store's default currency.
Show additional settings in the Product section: Additional settings are shown in the product section in the product results section of the quiz builder such as:
Enable images swipe on mobile
Enable products swipe on mobile
Show type
Show product featured image instead of variant image
Show product second image instead of variant image
Hide "Add to bag" button
Hide price
Hide links from product image and title
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