Fallback results

Learn about fallback results and how to set the outcome type for quiz paths without manual results.

Fallback results ensure every quiz path returns an outcome, even if you haven't manually defined results for that path. By default, fallback results are AI generated, but you can change the outcome type at any time if you want to set a manual fallback type.

Manual logic result paths always take priority over fallback results.

AI fallback

AI fallback is enabled on new quizzes by default. Quiz Kit syncs your store's products, metafields, and pages to generate recommendations. This means you don't need to manually select products for AI to consider. It draws from your full catalog to find the best matches for each quiz taker.

Note

For very large stores, Quiz Kit may not be able to sync your entire catalog, which means AI fallback may not be available. This affects approximately 1% of stores.

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Set your fallback outcome type

By default, your fallback outcome type is set to AI generated. You can change this to another outcome type at any time.

Steps:

1. From the quiz builder, click Results in the left-hand menu.

2. Go to Fallback results > Outcome.

3. In the right-hand menu, under Outcome > Type, click the drop-down menu and select an outcome type.

4. Click Save.

Learn more about Outcome types.